Privacy Policy

This Privacy Policy explains how GreekCore, Inc. (“GreekCore,” “we,” “us”) collects, uses, and shares information when your chapter and its members use our workspace, banking features, and website (the “Service”). We built GreekCore to keep a chapter’s information in one trusted place, and we treat that information accordingly.

Information we collect

We collect the information your chapter and its members give us, plus a limited amount that is created automatically when you use the Service.

• Account & roster information — names, email addresses, phone numbers, roles, class or pledge year, and other roster details officers add to run the chapter.
• Payments & banking information— dues activity, transactions, and account information processed to collect dues and operate chapter banking. Sensitive financial data is handled by our banking and payment partners (see “Banking and payments”).
• Content you create — events, announcements, messages, documents, photos, and other content added to your workspace.
• Usage & device information — log data, device and browser type, IP address, and similar technical information collected through cookies and comparable technologies to keep the Service secure and working.

How we use information

We use information to provide, secure, and improve the Service — including to run your chapter’s workspace and banking, collect dues, send notifications you ask for, prevent fraud and abuse, provide support, and meet legal obligations. We do not sell your personal information.

How we share information

• With your chapter — information is visible to other members and officers according to the roles and permissions your chapter sets.
• With service providers — vendors who host the Service, process payments, provide banking, and support us, under contracts that limit how they use the information.
• For legal reasons — when required by law, to enforce our terms, or to protect the rights and safety of users and the public.
• In a business transfer — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Banking and payments

GreekCore is not a bank. Banking and card services are provided by our partner financial institutions and payment processors, who handle the sensitive financial data needed to operate accounts and process transactions under their own terms and privacy notices. We receive limited information from these partners so we can show your chapter its balances, cards, and activity.

Data retention

We keep information for as long as your chapter uses the Service and as needed to provide it, comply with our legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete information as described below, subject to legal and recordkeeping requirements.

Security

We protect information with encryption in transit and at rest, role-based access controls, and other safeguards. No method of transmission or storage is perfectly secure, but we work to protect your information and to notify you of incidents where required.

Your choices and rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Members can contact their chapter officers for roster changes, or email us at the address below. We will respond consistent with applicable law.

Age requirements

The Service is intended for college and university students and chapter administrators who are at least 18 years old (or the age of majority where they live). It is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you through the Service.

Contact us

Questions about this Policy or your information? Email us at [email protected].